Last updated: August 1, 2025
By accessing or using Tandom's platform and services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
Tandom provides a technology platform that may include various features and capabilities. Our Service may include:
You must create an account to use our Service. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
You may use our Service for lawful purposes and in accordance with these Terms and applicable laws.
You agree not to:
You retain ownership of your data. By using our Service, you grant us a limited license to use your data solely to provide the Service to you.
Our processing of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate technical and organizational measures to protect your data, but cannot guarantee absolute security.
The Service and its original content, features, and functionality are owned by Tandom and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain all rights to your content and data. Automations created through our Service belong to you, subject to our underlying intellectual property rights in the platform.
Access to certain features of the Service may require payment of fees. Fees and payment terms will be specified when you subscribe to paid features.
Billing terms will be specified in your subscription agreement. Refund policies, if any, will be communicated at the time of purchase and may vary by service type.
We reserve the right to modify our fees. We will provide reasonable advance notice of any fee changes that affect your subscription.
We strive to maintain high availability but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue the Service or any part thereof at any time, with or without notice, though we will attempt to provide reasonable notice where practicable.
Our Service may integrate with third-party applications and services. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their respective terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TANDOM'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL TANDOM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.
You agree to indemnify and hold harmless Tandom from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
You may terminate your account at any time by contacting us or using the account settings.
We may terminate or suspend your account for violation of these Terms or other reasonable cause with notice.
Upon termination, your right to use the Service will cease, and we may delete your account and data after a reasonable retention period.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration or in courts of competent jurisdiction, as specified in any separate user agreement.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. For significant changes, we may provide additional notice. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
If you have any questions about these Terms, please contact us at:
Email: legal@tandom.ai