Email Intelligence

Turn your inbox into structured shipment data

300+ emails a day per operator. Tandom reads every one, extracts the data, triages by urgency, and triggers the right actions — so your team never misses a deadline.

Backed by leaders from:

CMA CGMDHLNetflixEvansCobli

300+

emails processed / day

<2s

avg extraction time

95%+

data accuracy

80%

less manual triage

What's inside

Automatic data extraction

Pulls shipper names, PO numbers, origins, destinations, commodity descriptions, and values from unstructured email text and attachments.

Smart triage

Classifies emails by type (booking confirmation, document submission, exception notice) and urgency. Critical items surface first.

Response drafting

Generates context-aware reply drafts for common email types — document requests, status updates, booking confirmations.

Follow-up triggers

Automatically creates tasks and sends chase emails when expected documents or responses don't arrive on time.

Shipment matching

Links incoming emails to existing shipment records using reference numbers, party names, and contextual signals.

Attachment processing

Reads PDFs, Excel files, and images attached to emails. Extracts data and validates against shipment records.

How it works

1

Connect your email

Read-only access to your operations inbox. Setup takes under 5 minutes.

2

Tandom reads every message

Emails are parsed in real-time. Data is extracted, classified, and matched to shipments.

3

Your team reviews exceptions

Only the items that need human judgment reach your team. Everything else is handled.

Ready to simplify your operations?

See how Tandom can automate the work that's slowing your team down.