Email Intelligence
Turn your inbox into structured shipment data
300+ emails a day per operator. Tandom reads every one, extracts the data, triages by urgency, and triggers the right actions — so your team never misses a deadline.
Backed by leaders from:
300+
emails processed / day
<2s
avg extraction time
95%+
data accuracy
80%
less manual triage
What's inside
Automatic data extraction
Pulls shipper names, PO numbers, origins, destinations, commodity descriptions, and values from unstructured email text and attachments.
Smart triage
Classifies emails by type (booking confirmation, document submission, exception notice) and urgency. Critical items surface first.
Response drafting
Generates context-aware reply drafts for common email types — document requests, status updates, booking confirmations.
Follow-up triggers
Automatically creates tasks and sends chase emails when expected documents or responses don't arrive on time.
Shipment matching
Links incoming emails to existing shipment records using reference numbers, party names, and contextual signals.
Attachment processing
Reads PDFs, Excel files, and images attached to emails. Extracts data and validates against shipment records.
How it works
Connect your email
Read-only access to your operations inbox. Setup takes under 5 minutes.
Tandom reads every message
Emails are parsed in real-time. Data is extracted, classified, and matched to shipments.
Your team reviews exceptions
Only the items that need human judgment reach your team. Everything else is handled.
Ready to simplify your operations?
See how Tandom can automate the work that's slowing your team down.



