The AI that gets your shipments Ready to Load
Tandom performs the pre-shipment documentation workflow your team or BPO handles today—without adding headcount. Documents collected, validated, corrected, and updated in your TMS automatically.
The Numbers CEOs Care About
Fewer escalations and missed cutoffs
Freight forwarders, cross-border operators, and customs brokers all run the same documentation loop — and face the same bottleneck.
Why This Problem Persists — The Physics
No system owns shipment readiness.
Documentation work lives across email, portals, shared drives, and your TMS.
Every shipment requires multiple documents, multiple counterparties, and multiple rounds of validation and corrections.
Your team closes every loop manually — thousands of times per month.
That's why labor costs stay high, errors persist, and readiness remains unpredictable.
How Tandom Works — The Breakthrough
Tandom runs the full workflow — end to end.
Collect Documents
Requests, reminders, and portal checks handled automatically.
Coordinate with Counterparties
Follow-ups sent until required documents are received.
Cross-Validate All Data
Invoices, packing lists, B/Ls, bookings, HS codes checked for mismatches.
Resolve Corrections
Automatic correction requests when values don't match.
Update Your TMS
Fields updated, documents attached, and status set to Ready to Load.
Your team handles exceptions. Tandom handles everything else.
50+ Pre-Built Workflows. Operational Immediately.
From pre-shipment documentation to invoice reconciliation, Tandom delivers proven workflows that consume 70% of your ops team's time—pre-configured and ready to run from day one.
Pre-Shipment Documentation
Monitors email for incoming docs, extracts data using AI, validates against TMS booking, drafts correction requests, updates TMS when complete.
Results:
- ✓70% time savings (from 30 min to 9 min per shipment)
- ✓35% fewer exceptions
- ✓100% audit trail
Cross-Border Documentation
Pedimento validation, Carta Porte validation, broker packet assembly, SAT portal automation, USMCA certificate verification.
Results:
- ✓60% reduction in border delays
- ✓$3M+ saved annually (for 40K shipments/year)
- ✓95% compliance rate (vs. 70% manual)
Track & Trace Automation
Logs into 100+ carrier portals, scrapes container status, detects exceptions, updates TMS automatically, sends proactive customer updates.
Results:
- ✓15 min saved per container per status check
- ✓50% reduction in WISMO inquiries
- ✓Zero manual portal logins
Invoice Reconciliation
Monitors A/P inbox for carrier invoices, extracts charges, matches to quote and POD (three-way match), flags discrepancies, approves for payment or drafts dispute.
Results:
- ✓30 min saved per invoice
- ✓90% reduction in overbilling
- ✓Faster payment cycles
Same Workflow Problem. Three Types of Operators.
Freight Forwarders
For freight forwarders, Tandom collects shipper documents, validates commercial paperwork, resolves mismatches, and updates your TMS — so shipments hit 'Ready to Load' without last-minute scrambles.
Reduce 30–60 minutes of manual doc prep per shipment
Fewer cutoff risks from missing or mismatched documents
Consistent readiness across branches and shifts
Before / After — What Actually Changes
From "chasing documents" → to "Ready to Load."
| Metric | Before | After Tandom |
|---|---|---|
| Time per shipment | 30–120 minutes of manual work | Under 10 minutes of human time |
| Communication | 4–20 manual emails & follow-ups | Automated collection & follow-ups |
| Corrections | 2–10 manual corrections | Corrections handled by Tandom |
Built and Backed by Logistics Leaders
Built by Second-Time Founders
Co-founded Mandaê (Brazil logistics tech).
Raised $14M from IFC (World Bank), Qualcomm Ventures, and Monashees. 10+ years in logistics and supply chain. Lived the operational pain firsthand.
Angel-Backed by Industry Leaders
• Ex-CEO, DHL Express USA
Strategic advisor, freight forwarding expertise
• CFO, CMA CGM
Investor & advisor, operations excellence
• VP Cross-Border Operations, 3PL
Advisor, cross-border workflows
• Tech Leaders (Netflix & More)
Investors & advisors, technology & scaling
Currently: Angel-backed and proving our $5-6/shipment pricing model with pilot customers. After validating the model over the next 3-6 months, we'll raise an institutional seed round.
Why Nothing Else Fixes This — The Moat
OCR extracts data. AI sends emails. TMS stores records. BPO adds hands.
Only Tandom runs the workflow.
| Requirement | IDP | AI Agents | TMS | BPO | Tandom |
|---|---|---|---|---|---|
| Extract documents | ✔️ | ✔️ | — | ✔️ | ✔️ |
| Request missing docs | — | — | — | ✔️ | ✔️ |
| Cross-validate documents | — | — | — | ✔️ | ✔️ |
| Handle exceptions | — | — | — | ✔️ | ✔️ |
| Close loops automatically | — | — | — | — | ✔️ |
Start Here. Expand From There.
Pre-shipment documentation is high-volume, rules-based, and directly tied to margin — the fastest ROI in your operations stack.
What comes next:
Pay for What You Use. That's It.
No hidden fees. No seat licenses. Just simple, consumption-based pricing that scales with your business.
ROI Calculator
In-House Cost
$750,000
$15.00/shipment
BPO/Offshore Cost
$2,000,000
~$40/shipment
Tandom Cost
$275,000
~$5.5/shipment
Savings vs In-House
$475,000
ROI: 173% • Payback: <2 months
Savings vs BPO
$1,725,000
ROI: 627% • Payback: <2 months
⚠️ Validation Phase: Currently proving $5-6/shipment pricing with pilot customers. Next 3-6 months focused on demonstrating value before institutional fundraising.
Target pricing: $5-6 per shipment. Enterprise customers processing 100K+ shipments/year qualify for custom pricing and dedicated support.
Privacy by Design.
Control by Default.
Security and privacy come first — not retrofitted.
You decide what's extracted
Configure exactly which data fields to capture.
Local-first storage
Your data stays where you want it.
Encrypted by default
AES-256 encryption at rest and in transit.
Full transparency
Complete audit logs for everything.
See what Tandom looks like inside your operation.
Or email us at hello@tandom.ai
